Easy to use and set up
Freshservice's modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.
Gamify your service desk
Turn your service desk into a highly engaging and fun experience for your agents.
Information at your fingertips
Maintain records of contracts, hardware, software, and other assets, including all details from from acquisition to expiry.
Best rated Mobile App
Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road.